Cookie Policy
Last updated: 27 July 2026
This Cookie Policy explains how PRIME ICT uses cookies and similar technologies on our website and customer portal, in line with POPIA and the Electronic Communications and Transactions Act (ECTA).
1. What Are Cookies
Cookies are small text files stored on your device by your browser. They help the website function, remember preferences, and understand usage. You can control cookies through your browser settings.
2. Essential Cookies
These are required for the website and portal to function, such as maintaining your session and authentication. They cannot be disabled if you wish to use the logged-in features.
3. Analytics Cookies
We may use analytics to understand how visitors use the site so we can improve it. Where used, this is limited and aggregated, and you can decline analytics cookies through your browser or privacy settings.
4. Marketing Cookies
Where we use marketing or advertising tools, cookies may be set to measure campaign effectiveness. These are only used with your consent where consent is required.
5. Session Cookies
Session cookies are temporary and are deleted when you close your browser. They support secure login and shopping-cart behaviour during your visit.
6. Third-Party Cookies
- PayFast may set cookies during the checkout flow to process payments securely.
- Mapping providers (such as our coverage map) may set cookies for map rendering.
- Analytics or tag providers may set cookies where enabled.
- We do not allow third parties to use cookies to track you for unrelated purposes.
7. Managing Cookie Preferences
Most browsers let you accept, block, or delete cookies. Blocking essential cookies may prevent login or checkout from working. You can review cookie details in your browser settings and clear stored cookies at any time.
8. Changes
We may update this Cookie Policy as our website and tools change. Material changes will be posted on this page.